How can we help?

Getting started

Understand how to make the most of your Help Center

Design and styling

Create a look-and-feel that perfectly matches your brand

Creating content

Learn how to deliver amazing content to your visitors

Guides and resources

Resources to get the most of out of your Help Center

Popular articles

Increasing engagement with icons

Instead of bloating our themes with extra font files containing icons that you may or may not use,...

Using Google fonts in your theme

The following steps allow you to take advantage of the large range of custom fonts offered by Google....

Creating and editing articles

Guide managers can create new articles and edit all existing articles in the knowledge base. Agents who are...

Importing and exporting your theme

Agents with Guide Manager privileges can import or export a zip archive of a Help Center theme, containing...

Using tabs to organize content

Tabs are a navigation element that allow users to easily access different parts of a page, or even...

Understanding our theming framework

Our themes and plugins make it easy to deliver a branded Zendesk Help Center to your customers in...