What's the community? Not planned

Post author
John Smith

The Help Center community consists of posts and comments organized by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, or any other response that’s part of a typical community discussion.

Don’t confuse topics with articles. In the community, topics are top-level containers for posts. You can use search or you can browse the topics and posts using views and filters. See Getting around the community.

Each user in your community has a Help Center profile (Professional and Enterprise only), so your community members can get to know one another better. Profiles contain relevant information about the community member, along with their activities and contributions to the community. Profiles also give each community member the option to follow another user and get notifications when that user makes a post or comment.


1 comment

  • Jacqui Dorsay

    Thanks for explaining the difference between topics and posts. I was a little confused to begin with but it makes sense now.